Frequently Asked Questions

No worries! Just send us an email or give us a quick call and we’ll take care of it for you. In the meantime, please re-register under the correct school so we can update your information. For the fastest help, contact us as soon as you can.

“Yes, we offer separate photo sessions! You’re welcome to visit our studio or we can meet at a location of your choice. We love capturing all types of portraits—graduations, engagements, corporate headshots, family sessions, and quinceañera portraits. Feel free to call or text us at 210-687-9828, or book your session online anytime.”

“Yes, absolutely! We photograph weddings and quinceañeras/Sweet 16s. With our strong corporate production background, we bring a high level of professionalism, organization, and quality to every event. We also offer customized packages designed specifically for your needs. Feel free to book an appointment so we can discuss the perfect fit for your celebration.”

• Graduation Photos:
Orders typically arrive within 5–7 business days via U.S. Mail. Delivery time may vary slightly depending on your location.

• Live Event Production:
Products are delivered the same day.

• Weddings / Quinceañeras / Events:
Delivery timelines depend on the package and contract you selected. Final products are usually delivered within 1–10 weeks after your event.

If you have any questions about your specific order or contract, feel free to reach out and we’ll be happy to help!”**

Professional live-streaming or broadcasting is a high-quality, multi-camera production designed to deliver a polished, TV-style experience in real time. Our setup typically includes 3–4 cameras, live graphics, and professional audio—all streamed to one or multiple platforms such as YouTube, Facebook, Zoom, or a private viewing link. Our experienced technicians monitor every detail throughout the entire event to ensure everything looks and sounds flawless.